Caller Registration and pre-selection
CallREG is designed to speedily capture details and to service enquiries.
CallREG provides for a high degree of user-customisation
so that it may be used for almost any purpose from servicing respondents to job
applicants wanting an application form to would be investors seeking a copy
of the annual report.
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Pre-selection allows
you to focus on your viable applications while still producing full
statistics |
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REG harnesses the Post Office Address File (PAF) which means that Addresses
are easily captured and verified by entering just the postcode and Street
Number.
Users may define the additional questions to be asked and create their own
validation tables of answers where appropriate. If an element of pre-selection is required then answers to questions may be flagged as
"pass" or "fail".
An on-line script ensures that even a new temp could service your enquiries
quickly and professionally.
Letters and address labels can be automatically produced for all enquiries at
the end of each day.
A menu of easy to run yet powerful reports is also provided.
Key Benefits
 | Powerful Pre-selection software tool. |
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 | An on-line script ensures that all telephony enquiries are quickly and professionally handled. |
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 | Statistics and reports always available at the touch of a button including operator performance and other caller statistics. |
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 | Users may define the additional questions to be asked and create their own validation tables of answers where appropriate. |
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 | If an element of pre-selection is required then answers to questions may be flagged as "pass" or "fail". |
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 | Letters and address labels can be automatically produced for all enquiries at the end of each day. |
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 | Callers that are not rejected, can be transferred to MORSE for further processing. |
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 | Multiple Vacancies or call-types can be handled simultaneously. |
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 | PAF enabled to allow for rapid data-entry. |
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 | Flexibility to customise the system without IT skills. |
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 | Easy to use Import & Export facilities - download successful applicants to your recruitment system, create spreadsheets and link to just about any system. |
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 | Easy to use - designed for the HR professional
rather than the IT professional! |
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